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Hi there, jozols!
Thanks for reaching out via the Apple Support Communities. From the information in your post, I understand you are having trouble using the Mac App Store to update your apps. I know it's important to get the latest versions of all your software installed, and would be happy to help!
Quitting and relaunching the App Store and restarting your Mac are both great steps to try, and I'm happy to see you've already done both. Since you're still having trouble, I would recommend the following steps to further troubleshoot.
First, try quitting the Mac App Store and relaunching again, this time while holding the Shift key on the left-hand side of your keyboard.Then, try to update your apps.
Should the apps still not update, the next step is starting your computer in safe mode, and seeing if you're able to update there. The following article will provide you with more information on safe mode, as well as with instructions on booting to it.
If you're still having trouble updating after testing in safe mode, the next thing I can recommend is trying in a new user account. The article linked below will explain why testing in another user account can be helpful, and walk you through creating a new account.
Cheers!
Thanks for reaching out via the Apple Support Communities. From the information in your post, I understand you are having trouble using the Mac App Store to update your apps. I know it's important to get the latest versions of all your software installed, and would be happy to help!
Quitting and relaunching the App Store and restarting your Mac are both great steps to try, and I'm happy to see you've already done both. Since you're still having trouble, I would recommend the following steps to further troubleshoot.
First, try quitting the Mac App Store and relaunching again, this time while holding the Shift key on the left-hand side of your keyboard.Then, try to update your apps.
Should the apps still not update, the next step is starting your computer in safe mode, and seeing if you're able to update there. The following article will provide you with more information on safe mode, as well as with instructions on booting to it.
If you're still having trouble updating after testing in safe mode, the next thing I can recommend is trying in a new user account. The article linked below will explain why testing in another user account can be helpful, and walk you through creating a new account.
Cheers!
Oct 28, 2016 5:45 PM
With the release of macOS High Sierra, we’ve been working on compatibility updates for our currently-shipping apps to make sure we’re ready. Here’s our latest:
- OmniFocus 2.11 for Mac includes fixes for High Sierra, and requires macOS Sierra (10.12).
- OmniGraffle 7.4.3 for Mac is a minor update with High Sierra bug fixes.
- OmniOutliner 5.1.2 for Mac contains fixes for High Sierra.
- OmniPlan 3.7.3 for Mac is a minor update with High Sierra bug fixes.
- OmniPresence 1.5.2 for Mac is good to go.
Download Mac Os Sierra
Previous Versions
We haven’t extensively tested previous versions of our applications on macOS High Sierra, but we do know that:
- OmniFocus 1 (originally released in 2008 for Mac OS X 10.5 Leopard) is incompatible due to underlying OS changes in High Sierra. Existing customers are eligible for discounted upgrade pricing for OmniFocus 2.
- OmniGraffle 5 and OmniGraffle Professional 5 (originally released in 2008 for Mac OS X OS 10.5 Leopard) are incompatible due to underlying OS changes in High Sierra. Existing customers are eligible for discounted upgrade pricing for OmniGraffle 7.
- OmniGraffle 6: Stencil previews are not shown when using the Grid or List view modes in the Stencil Inspector. Depending on the stencil, the Canvas view mode (leftmost icon) may display better results.
- OmniGraffle 6: Exporting as “Current Selection” to image formats such as PNG may produce offset or truncated images with a black margin. PDF export is unaffected.
- OmniOutliner 4: at least one customer has had trouble getting High Sierra’s Sandbox layer to allow the app to access locations where file attachments that have been linked into a document are located. This presented itself to the customer as the app hanging when attempting to close those documents.
- OmniPlan 2.4.3 (released in 2015 for Mac OS X 10.10 Yosemite) still runs on High Sierra, though versions prior to 2.3.3 will not launch. When updating to 2.4.3, remember to do so through the same store where your original purchase was made. If you’re not sure which store that was, here’s how to tell.
- Some customers are not seeing QuickLook previews for their Omni documents. This affects multiple apps and is most frequently (but not exclusively) reported by customers who have updated to High Sierra.